HOW WE HELP
We support businesses to maximize customer feedback in non traditional ways. Here are ways we can help your business to grow through our technology.
Own Your Reputation
A grievance shared externally and at the wrong places can have adverse impact on sales and revenue in your business
We can help you to control where customers share their feedback.
Identify New Opportunities
Successful businesses identify new
products and services to serve their
customers and grow.
We can help you to identify new
opportunities through feedback
Stay Ahead Of The Market
With our advanced feedback technology,
you can Compare your services
with other industry players to your
advantage.
We can help you stay ahead of the market through regular feedback.
Our Solutions In Use
We have deployed our feedback solutions in hospitals, restaurants, hotels and more.
What do customers say about your...
PRICING
WAITING TIME
CUSTOMER SERVICE
AMBIENCE
TASTE
STAFF FRIENDLINESS
MANAGE ON THE GO
Instant Alert
Receive instant alert on every feedback customers provide. Our system will automatically send feedback to your designated email address.
24/7 Dedicated Portal
Access all your feedback and insights on your dedicated portal at any time, at any place.
API
You can connect to our API to receive your customers' feedback into your system directly. Display and work with the feedback as you please.
DATA & INSIGHTS
Real Time
The feedback from customers are analysed in realtime to provide you with accurate insights to aid planning and decision making.
Simple To Understand
Insights should be interpreted and understood by both managers and employees. We have provided an easy to understand dashboard to aid in quick and effective decision making.
Benchmarking
Benchmark your customer service KPIs with industry standards.
Feedback Made Simple
Customized
Customized both in appearance and in feedback types for you. A true representation of the uniqueness of your business and its needs.
Quick
Your customers are busy people. Feedback should not take their time. Collect feedback on their experiences in less than 30 seconds.
No Survey, No Suggestion Box
Go beyond long surveys and suggestion boxes. Offer your customers a befitting modern platform to share their views. Go digital!
MAXIMIZE CUSTOMER FEEDBACK
Organise all the feedback and complaints from your customers in one place. The process is automated which means you do not have to spend staff time and efforts on customer complaints.
Know at a glance how well you are serving your customers and take the right actions to keep them satisfied.
We support you with very simple and easy to use tools to organise and manage your customer feedback and complaints.
SHOW ME HOW